Your COO Has to Be More Than a Great Store Manager
Fernando MirandaPublished on: 29/09/2026
The second-in-command in a multi-shop organization needs a different skill set than the person who successfully ran one location. This article explains why a COO must lead leaders, protect operational consistency and create leverage for the owner.
COO leadershipmulti shop managementsecond in commandauto repair operationsleadership development